AUTOMOTIVE INDUSTRY

Drive Customer Satisfaction with Real-Time Dealership Feedback

From the showroom to the service bay, capture every touchpoint of the automotive customer journey. Transform real-time insights into exceptional dealership experiences.

Car salesperson showing vehicle features to customer in dealership showroom

Real Results from Leading Dealerships

See how real-time feedback transforms automotive retail operations

94%
Increase in CSI scores
Within 6 months
68%
More repeat service visits
Better experience
52%
Higher close rates
Data-driven sales
85%
Improved online reviews
Proactive management

Why Automotive Leaders Choose Real-Time Feedback

Every customer interaction matters. Monitor, measure, and improve across all departments.

🚗

Sales Experience Tracking

Monitor customer satisfaction throughout the sales process from test drive to final purchase

🔧

Service Department Feedback

Real-time alerts on service quality, wait times, and technician performance

⚙️

Parts & Accessories Insights

Track customer satisfaction with parts availability, pricing, and installation services

💰

Finance & Insurance Experience

Monitor F&I process satisfaction and identify friction points in financing

📈

Customer Journey Analytics

Track satisfaction from initial inquiry through purchase and ongoing service

📋

Inventory Feedback

Understand customer preferences on vehicle selection and availability in real-time

Complete Dealership Feedback Solution

From sales to service, parts to finance, monitor every aspect of the dealership experience. Get actionable insights that help you deliver exceptional customer service and drive loyalty.

Showroom floor feedback kiosks for immediate customer insights

Service bay tablets for real-time service experience feedback

Automated follow-up surveys after sales and service visits

Integration with DMS systems for comprehensive customer profiles

Real-time alerts for service recovery opportunities

Performance dashboards for sales teams and service advisors

Customer checking in vehicle for service with service advisor at automotive dealership

Ready to Accelerate Your Dealership Performance?

Join leading automotive dealerships using real-time feedback to drive customer satisfaction and sales.