Take a Tour of Real Time Feedback

Discover how leading organizations capture, analyze, and act on customer feedback instantly. See why companies choose Real Time Feedback to Know. NOW.

Interactive Tour~5 minutes
1Real-Time Collection

Capture Customer Sentiment Instantly

Unlike traditional surveys that take weeks to process, Real Time Feedback captures customer sentiment the moment it happens. Deploy intelligent feedback widgets across all digital touchpoints.

  • Smart targeting triggers feedback at optimal moments
  • Customizable widgets match your brand perfectly
  • Multi-channel deployment (web, mobile, in-app)
<script src="rtf-widget.js"></script>
// Instant deployment
rtf.init({
trigger: 'scroll_50%',
style: 'minimal',
analytics: true
});
✓ Widget active - capturing feedback
2Live Analytics

Watch Customer Sentiment in Real-Time

Monitor customer emotions and satisfaction scores as they interact with your product or service. Get instant alerts when satisfaction drops below your threshold.

Key Metrics Dashboard

Sentiment Score
87%
Response Time
0.7s
Active Sessions
2,847
Alerts Today
3

Live Dashboard

Live
Customer Satisfaction↗ 87%
Real-time sentiment tracking
3AI Analysis

Transform Feedback into Actionable Insights

Our AI automatically analyzes feedback patterns, identifies trending issues, and suggests actionable solutions. Turn every piece of feedback into an opportunity for improvement.

AI
Smart Insight

"Checkout process feedback indicates 23% friction increase. Recommend implementing one-click payment option."

AI
Trend Alert

"Mobile users report 40% higher satisfaction with new navigation. Consider expanding to desktop."

AI Processing Pipeline

1
Collect
Raw feedback ingestion
2
Analyze
Sentiment & pattern detection
3
Recommend
Actionable insights delivery
4Instant Action

Respond to Customers Before They Leave

Set up automated workflows that trigger immediate actions based on feedback scores. Turn negative experiences into recovery opportunities and amplify positive feedback.

⚠️

Negative Feedback

Instant alert to customer success team + automated recovery email

Response time: < 30 seconds
💬

Neutral Feedback

Follow-up survey + personalized improvement suggestions

Response time: < 5 minutes

Positive Feedback

Review request + referral program invitation + social sharing

Response time: < 2 minutes

See the Impact in Real Numbers

Organizations using Real Time Feedback see immediate improvements

3x
Faster Issue Resolution
87%
Customer Retention Improvement
60%
Response Time Reduction

"Real Time Feedback transformed how we understand our customers. Instead of waiting weeks for survey results, we now see sentiment changes as they happen. Our team can respond immediately to both positive and negative feedback."

— Sarah Martinez, Head of Customer Experience, Enterprise Solutions Inc.

Ready to Start Your Real Time Feedback Journey?

Join leading organizations who've made the switch to real-time customer insights